Terms of Service

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Watsi.io. By registering for, accessing, browsing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and you agree to be bound by these Terms on behalf of that organization.

2. Description of Service

Watsi.io provides a cloud-based platform that enables businesses to:

• Send bulk WhatsApp messages through Meta's Official WhatsApp Business API
• Automate customer conversations and workflows
• Manage WhatsApp contacts and campaigns
• Analyze messaging performance and engagement metrics
• Integrate with third-party applications via API

The Services are provided "as is" and "as available" without warranties of any kind.

3. Eligibility and Registration

3.1 Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Provide accurate, current, and complete registration information
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations

3.2 Account Responsibility

You are responsible for:

• All activities that occur under your account
• Maintaining the confidentiality of your password
• Notifying us immediately of any unauthorized use of your account
• Ensuring that your use of the Services complies with these Terms

4. Acceptable Use Policy

4.1 Prohibited Activities

You agree not to use the Services to:

• Send spam, unsolicited, or unauthorized commercial communications
• Engage in illegal, fraudulent, or deceptive activities
• Transmit viruses, malware, or other harmful code
• Harass, abuse, or harm another person or entity
• Violate third-party rights, including intellectual property rights
• Collect or harvest personal information without consent
• Interfere with or disrupt the integrity or performance of the Services
• Attempt to gain unauthorized access to the Services or related systems

4.2 WhatsApp Compliance

You must comply with:

• Meta's WhatsApp Business Terms of Service
• WhatsApp Business Policy
• All applicable data protection and privacy laws
• Industry-specific regulations (e.g., TCPA, GDPR, CCPA)

5. Payment Terms

5.1 Subscription Plans

We offer various subscription plans as described on our Pricing page. All fees are quoted in US dollars and are exclusive of applicable taxes.

5.2 Billing and Renewal

• Subscriptions automatically renew at the end of each billing cycle
• You authorize us to charge your payment method for renewal periods
• You may cancel auto-renewal at any time before the renewal date
• No refunds are provided for partial months or unused Services

5.3 Free Trial

We may offer a free trial period. After the trial period ends, you will be billed according to your selected plan unless you cancel before the trial ends.

6. Intellectual Property

6.1 Our Intellectual Property

All rights, title, and interest in and to the Services, including all intellectual property rights, are and will remain our exclusive property.

6.2 Your Content

You retain all rights to the content you submit through the Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content solely for providing the Services.

7. Data Protection and Privacy

Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect your information. By using the Services, you consent to our collection and use of information as described in the Privacy Policy.

You are responsible for ensuring that your use of the Services complies with all applicable data protection laws, including obtaining necessary consents from message recipients.

8. Limitation of Liability

9. Termination

9.1 By You

You may terminate your account at any time by contacting our support team or through your account settings.

9.2 By Us

We may suspend or terminate your access to the Services if:

• You violate these Terms or any applicable laws
• You engage in fraudulent or illegal activities
• You fail to pay fees when due
• Required to do so by law or governmental authority

10. Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

10.2 Arbitration

Any dispute arising from these Terms shall be resolved through binding arbitration in [Your City, State], in accordance with the rules of the American Arbitration Association.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Services. Your continued use of the Services after such modifications constitutes acceptance of the updated Terms.

12. Contact Information

For questions about these Terms, please contact us at: